Privacy Policy
Effective date: 22 July 2026
This policy explains how StrathWorks Ltd ("StrathWorks", "we", "us") collects, uses, and protects personal data through this website. Individual StrathWorks products have their own privacy notices where their data use differs.
Who We Are
StrathWorks Ltd is the data controller for this website. For privacy policy and legal questions, contact legal@strathworks.com. Company number SC880795. ICO reference ZC106488.
Data We Collect
- Contact and project intake information you submit through our forms.
- Operational logs for availability, security, and abuse prevention, including the requested page, time, IP address, browser information, and referring page where supplied.
- Service-specific data where required by a StrathWorks product (covered by product-specific notices).
Our Virtualmin hosting system uses AWStats to summarise these server logs locally. This provides aggregate website statistics without adding a browser tracker or creating a cross-site visitor profile.
Legal Bases
- Legitimate interests for responding to enquiries and protecting services.
- Contractual necessity where work is requested or delivered.
- Legal obligations where retention or disclosure is required by law.
- Consent where explicitly requested.
How We Use Data
- Assess software enquiries and provide relevant responses.
- Deliver projects, services, and support communications.
- Improve platform quality, reliability, and security.
- Meet regulatory and legal requirements.
We do not sell personal data.
Retention
- Website project enquiries: up to 24 months.
- Security logs: up to 90 days, unless needed longer for incident handling.
- Contract or project records: retained according to legal and accounting obligations.
Website Analytics
With your consent, we use a self-hosted Matomo service at analytics.strathworks.com. It records page views, referring pages, browser and device information, approximate location, outbound-link activity, and whether the contact form was started, succeeded, or returned an error. Form contents, names, email addresses, and organisation names are not sent to Matomo.
Matomo is hosted by StrathWorks on infrastructure separate from this website. IP masking is enabled, browser Do Not Track settings are respected, secure cookies are used, and analytics data is not shared with advertising networks.
Third-Party Services
We use Microsoft Graph to deliver contact-form submissions to our Microsoft 365 mailbox. Microsoft may receive technical information needed to handle that request. With consent, the browser connects to our self-hosted Matomo service as described above. The website uses fonts already available on the visitor's device and does not contact a third-party font service.
Your Rights
You may request access, correction, deletion, restriction, or objection regarding your personal data, and where applicable request portability. Email data@strathworks.com.
You can also lodge a complaint with the Information Commissioner's Office.
Policy Updates
We may update this policy periodically. The effective date above reflects the current version.